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Internet privacy |
Your privacy is
extremely important to
Saudi Hollandi Bank.
This is the reason we
are committed to our
Privacy Promise for
Customers.
Saudi Hollandi Bank
Privacy Promise for
Customers considering
the fact that
information is the
cornerstone of our
ability to provide
Customers with the
service they deserve.
It's a known fact that
our most important asset
is our customers' trust.
Keeping customer
information secure, and
using it only as our
customers would want us
to, is SHB's top
priority for all of us.
Therefore, it is our
promise to our
individual customers:
1. SHB will protect,
according to strict
standards of security
and confidentiality, any
information our
customers share with us.
2. SHB will strict the
collection and use of
customer information to
the minimum we require
to deliver superior
service to our
customers, which
includes advising our
customers about our
products, services and
other opportunities, and
to administer our
business.
3. SHB will only
authorize employees, who
are well trained in the
proper handling of
customer information, to
have access to that
information. Employees
who intended to violate
our Privacy Promise will
be subject to our normal
disciplinary process.
4. SHB will not reveal
or disclose customer
information to any third
party organization
unless we have
previously informed the
customer in disclosures
or agreements, have been
authorized by the
customer, or are
required by law.
5. Whenever we contract
other organizations to
provide support
services, we will
require them to adhere
to our privacy standards
and to allow us to audit
them for compliance and
adherence
6. For purposes of
credit reporting,
verification and risk
management, we will
exchange information
about our customers with
reputable reference
sources and
clearinghouse services.
7. We will not use or
share - internally or
externally - personally
identifiable medical
information for any
purpose other than the
underwriting or
administration of a
customer's policy, claim
or account, or as
disclosed to the
customer when the
information is
collected, or to which
the customer consents.
8. We will ensure to
keep customer files
complete, up-to-date,
and accurate. We will
tell our customers how
and where to
conveniently access
their account
information (except when
we're prohibited by law)
and how to notify us
about errors which we
will promptly correct.
At SHB we continuously
assess ourselves to
ensure that customer
privacy is respected. We
will conduct our
business in a manner
that fulfills our
Promise.
Please also read Saudi
hollandi Bank's Internet
Privacy Policy, which
outlines our privacy
policy for our Internet
site users.
SHB's Internet
Privacy Policy
1. You can visit SHB
home Page site and find
out about our products
and services, read our
Corporate reports, or
get a news update and
other value-added
services without giving
us any information about
you.
2. If you do provide
personal information,
such as address, e-mail,
telephone and fax
numbers, as well as
demographic and customer
identification, we will
not disclose it to
external parties unless
we have informed you and
has been authorized by
yourself, or are
required to do so by
law. We will ensure
maintenance of this
information, as well as
your business activities
and transactions,
according to our usual
strict security and
confidentiality
standards.
In order for us to
provide you with better
service or to address
security violations, we
will occasionally use a
"cookie". A cookie is a
small piece of
information, which a Web
site stores on your Web
browser on your PC and
can later retrieve. The
cookie cannot be read by
a Web site other than
the one that set the
cookie. We use cookies
for a number of reasons,
for example, to store
your preferences for
certain kinds of
information or to store
a password so that you
do not have to input it
every time you visit our
site. Most cookies last
only through a single
session, or visit. None
will contain information
that will enable anyone
to contact you via
telephone, e-mail. You
can set up your Web
browser to inform you
when cookies are set or
to prevent cookies from
being set. |
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16/07/2008 |
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